An expanding national team and talent network.

Changeworks Changeworks

Our team

Hands-on for
any challenge

Our national leadership team partner with clients and consultants to guide the change effort - so every consultant has the backing of a dedicated Engagement Director, with access to our extensive toolkit and know-how.

With 600+ consultants in Australia and New Zealand, we attract experienced talent to enable creative, economic resource solutions - expressions of interest are welcome!

Roz Rapke

Managing Director

Denise Wright

Managing Director

Melinda Waters

Managing Director

Michelle Holmgren

Director

Cindy Wong

Director

Sabrina Litteri

Director

Brenda Frith

Associate Director

Melissa Hicks

Associate Director

Catherine Dickson

Associate Director

Naomi Feigl

Communication Designer

Stefanie Gutwirth

Talent & Consultant Relationship Manager

Roz Rapke
Roz Rapke

Managing Director

VIC

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Roz brings more than 25 years' consulting and facilitation experience from change strategy to practical delivery. Intuitive, compassionate and insightful, Roz is known for her ability to devise effective, rapid ways to gain buy-in for new change agendas – and partner with sponsors to prepare them for their critical role in the change journey ahead.

Industry experience
Retail & FMCG; mining, resources & agribusiness; financial services & banking; professional services and manufacturing. 

Expertise 
Communication strategy and planning
Change visioning and workshop facilitation
ERP / business system implementation
Mergers & Acquisitions

Consulting experience

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Denise Wright
Denise Wright

Managing Director

NSW

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Denise has more than 25 years' experience of managing the end-to-end delivery of complex change programs. Both strategic and practical, Denise brings clarity and focus to digital transformations and operating model changes, from the launch of new businesses to new business systems/ERPs.

Industry experience
Financial services & banking; government; infrastructure & utilities; IT & communications; logistics & transport; media & entertainment; mining & natural resources, retail & FMCG.

Expertise 
Digital transformations
Operating models
Technology e.g. SAP, S4HANA, PeopleSoft, Oracle, Pega, Concur, AI
Leadership alignment and facilitation
Delivery of change via Agile, Waterfall and hybrid methodologies

Consulting experience

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Melinda Waters
Melinda Waters

Managing Director

VIC

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With more than 25 years’ professional experience, Melinda brings ‘Big 4’ consulting expertise from transformations in Australia and globally - CIS (former USSR), Switzerland, New Zealand, Bangkok and Singapore.

A trusted change partner, Melinda is known for crafting effective change strategies, preparing organisations for successful change and ensuring a return on investment for clients. Most recently, Melinda focuses on running the Changeworks business – building and managing growth. 

Industry experience
Government; professional services; resources & agribusiness, retail & FMCG.

Expertise 
Global transformations
ERP/system implementations
Organisational redesign
Communication, engagement and training
Stakeholder management and team development

Consulting experience

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Michelle Holmgren
Michelle Holmgren

Director

NSW

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Part of Changeworks since 2009, Michelle has managed the delivery of transformation and technology programs for more than 25 years. 

A collaborative, compassionate and empathetic partner to both clients and consultants, Michelle is also an accredited Lifeline Crisis supporter and volunteer for Habitat for Humanity.

Industry experience
Building & construction; financial services & banking, insurance & superannuation; government; IT & communications; infrastructure & utilities; logistics & transport; not for profit; professional services. 

Expertise 
End-To-End Delivery
Technology / system implementations
Strategic and Portfolio Change
Leadership and change capability
Workshop facilitation

Consulting experience

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Cindy Wong
Cindy Wong

Director

VIC

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Cindy has more than 20 years’ experience of managing largescale change programs, bringing a deep understanding of interdependencies from senior change lead and project manager roles.

Known for strategic thinking, engaging teams and defining ‘right fit’ solutions for clients, Cindy applies a practical approach to prepare organisations for change.

Industry experience
Building & construction; government; education; media; mining & natural resources; retail & FMCG.

Expertise
Technology / system implementations
Strategic and portfolio change
Operating model including organisation redesign
Mergers & Acquisitions
Leadership and change capability

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Sabrina Litteri
Sabrina Litteri

Director

VIC

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With more than 20 years’ experience, Sabrina specialises in end-to-end change delivery, training and digital adoption programs. Known for her leadership, visioning and hands-on approach, Sabrina devises effective learning solutions that energise teams and deliver business outcomes.

Industry experience
Professional services; retail & FMCG; manufacturing; logistics & transport; mining; financial services & banking; infrastructure & utilities.

Expertise
End-to-end delivery, from change strategy to training and post-implementation support, including 'health checks'
Largescale digital transformation training programs e.g. SAP, Oracle, Workday
Digital adoption platforms e.g. WalkMe
Learning solutions for mergers and acquisitions 

Consulting experience

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Brenda Frith
Brenda Frith

Associate Director

NSW

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A former 'Head of Change’ with an ASX Top 20 company, Brenda has more than 20 years’ experience delivering largescale change programs across Europe and Australia. 

Brenda specialises in delivering culture change, empowering leaders and enhancing organisational 'change fitness’. Once a freelance travel photographer, Brenda is known for a collaborative nature, creativity and making the complex simple.

Industry experience
Education; financial services & banking; government; infrastructure & utilities; insurance & superannuation; professional services and property. 

Expertise
Leadership, capability & culture
Strategic and portfolio change
End-to-end delivery
Technology / system implementation

Consulting experience

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Melissa Hicks
Melissa Hicks

Associate Director

VIC

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With a background in HR, Melissa has more than 20 years’ experience in managing and supporting organisations with business transformations.

Practical and collaborative, Mel is known for her ability to quickly diagnose, plan and navigate change in complex environments – she works closely with clients to devise purposeful mitigation strategies for effective transitions.

Industry experience
Not for profit; government; infrastructure & utilities; media, hospitality & entertainment; resources & agribusiness; retail & FMCG.

Expertise
End-to-end delivery
Technology / system implementation
Communication and engagement
Strategic and portfolio change

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Catherine Dickson
Catherine Dickson

Associate Director

NSW

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Catherine has more than 20 years’ experience defining and delivering complex change programs including mergers, acquisitions and transitions to new operating models. 

A trusted adviser and coach, Catherine has a reputation for strategic and analytical thinking, problem-solving, diligence and care. Catherine is well-respected for her steady and collaborative working style, and ability to manage multiple ‘moving parts’.

Industry experience
Education; technology, financial services & banking; insurance & superannuation; government; transport; property; infrastructure & utilities. 

Expertise
Strategic and portfolio change
Operating models
Mergers & Acquisitions
End-to-end delivery

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Naomi Feigl
Naomi Feigl

Communication Designer

NSW

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With more than 20 years’ experience in delivering and facilitating transformation and change, Naomi combines analytical skills, creativity and strategic thinking to devise fresh change programs. She has a ‘Swiss Army knife’ of change qualifications from Graphic Design and Copywriting to Top Down Thinking - most recently focusing on communication design.

Industry experience
Infrastructure & utilities; financial services & banking; insurance & superannuation; government; transport & logistics; manufacturing; retail & FMCG.

Expertise
Operating model changes including transformations
Strategic and portfolio change
Leadership and capability development
Communications and engagement

Consulting experience

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Stefanie Gutwirth
Stefanie Gutwirth

Talent & Consultant Relationship Manager

VIC

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Alongside a Masters in Human Resources Management, Stefanie brings more than 20 years of corporate HR experience to supporting our consultants.

Stefanie engages and nurtures our network of consultants whilst also managing and embedding talent priorities – her positive energy and care are the driving forces in her proactive approach. Stefanie has a genuine passion for people and dedication to exceptional service.

Industry experience
Professional services; financial services & banking and fintech.

Expertise
Business partnering
Talent acquisition
HR policy and performance
Health and wellbeing initiatives

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Privacy Policy

 

Changeworks Consulting is an Australian-based provider of organisational change management, communication and training services including digital adoption.

This Privacy Policy (Policy) outlines the way in which Changeworks Consulting collects, holds, uses and discloses personal information, and was last updated December 2024. It’s reviewed from time to time to reflect new laws, technology and business context. Access the current version from https://changeworksconsulting.com or contact us at enquiry@changeworksconsulting.com.

By using our website and services, you consent to us collecting, holding, using and disclosing your personal information as described in this Policy. If we are unable to collect, handle, use and disclose personal information about you as set out in this Policy, we may be limited in the services we can provide to you, as outlined in our website.  

1. Why do we collect, hold, use and disclose personal information?

In general, to:

1. comply with our legal obligations; 

2. conduct our business;

3. provide, market, maintain, support and improve our services, including our website;

4. consider the suitability of consultants and/or opportunities; and 

5. fulfil other purposes in which you give consent or are required or permitted by law. 

Contact us at enquiry@changeworksconsulting.com to update your preferences or to unsubscribe from marketing or other communications from Changeworks Consulting.

2. What personal information do we collect?

We collect personal information and non-personal information, depending on the nature of your interactions with us. We may collect personal information about our current, former and prospective clients and their personnel; strategic alliances and consultants. This personal information may include name and contact details including email addresses as well as other information that assists us in conducting our business; providing and marketing our services and meeting our legal obligations.

In some cases, we may also collect 'sensitive information', such as an individual's membership of a professional association, criminal record or health information.

We may also collect and process non-personal information provided to us by your browser when you visit our website, for example, the website you came from, your location information, IP address, web browser and/or device type and the time and date of access.

3. How do we collect and hold personal information?

We generally collect personal information from:

1. you directly when you provide your details to us;

2. you indirectly through emails, meetings and other interactions with us;

3. third parties, for example, we may use third parties to analyse traffic at our website, which may involve the use of cookies. You can control your browser settings to limit the collection of cookies by us; however, this may limit features of our website. In some circumstances we may collect personal information about an individual from a third party, for example, an employment reference from another person.

4. How do we protect personal information?

We take reasonable steps to protect the security of personal information. Consultants engaged with us are required to respect the confidentiality of personal information and the privacy of individuals. We take reasonable steps to protect personal information held from misuse, loss and unauthorised access, modification or disclosure, for example by use of physical security and restricted access to electronic records. Where we no longer require your personal information, we take reasonable steps to destroy or de-identify it.

5. Who may receive your personal information?

We may disclose your personal information for the purposes described above – except when confidentiality obligations preclude us from doing so – to:

1. individuals engaged with Changeworks Consulting; 

2. entities who assist us in providing our services;

3. our LinkedIn channel; 

4. those we are required or authorised to do so by law; and

5. anyone else to whom you authorise us to do so.

6. How can you access and correct your personal information?

Contact us at enquiry@changeworksconsulting.com to seek access or request correction of the personal information we hold about you, subject to exceptions set out in the Privacy Act. You’ll need to verify your identity and specify the information you require. 

7. How can you raise a privacy-related query?

If you have any questions or concerns about privacy, please contact us at enquiry@changeworksconsulting.com. We may ask you to lodge your concern in writing – this will be investigated and a response provided to you, typically within 30 days.

Terms of Use

 

Changeworks Consulting is an Australian-based provider of organisational change management, communication and training services including digital adoption.

By continuing to use the Changeworks Consulting (we, us, our) website, you agree to these terms of use, last updated December 2024 (‘Terms of Use’). These may be updated at our discretion and without notice.

1. Intellectual property rights

Unless otherwise indicated, we own the copyright and other intellectual property rights for the content of this website and our LinkedIn channel. Please don’t infringe those rights. While you may browse or print the content for your non-commercial, personal or internal business use, you must obtain our prior written permission if you’d like to use, copy or reproduce this content for any other purpose. Trademarks appearing on this website including the logos of our clients and strategic alliances belong to their respective owners.

2. General information

The information provided on our website and LinkedIn channel is intended to provide a summary and general overview on topics relevant to organisational change management, communication and training including digital adoption. Please contact us for professional advice appropriate to your circumstances.

We aim to ensure the content on this website and our LinkedIn channel is current at the time of publication; however, there may be delays, errors or omissions that could affect its currency or accuracy.

3. Liability

Content and services on this website and our LinkedIn channel are provided on an 'as is' and 'as available' basis. To the extent possible by law, we make no representations, warranties or guarantees in relation to their availability, suitability, continuity, reliability, accuracy, currency or security. We will not be liable if this website or our LinkedIn channel (or any content made available through these) is incomplete, corrupted, inaccurate, outdated or incorrect. Please protect your software and systems by implementing your own security and system checks.

4. Third party links

For your convenience, our website and LinkedIn channel may include links to third party sites. These websites are governed by their own terms of use and privacy policies, and Changeworks Consulting is not responsible for their use, effect or content.